Public Relations Office (Urp)

Stampa

Updated to: 20/02/2023

The Public relations office (Urp) facilitates the relationship between municipal administration and citizens. 
For the administration, it is a place where it can listen to citizens’ requests and suggestions. 
For the citizens, it is a reference point to obtain information on the organisation of municipal offices, their activities and functions.

Services offered

• Online appointment booking assistance for issuing the electronic identity card
• Booking assistance on municipal services
• Telephone assistance on filling out the following marital status forms:
  Communication of_banns-_related_data
  Establishment of_civil_partnership
  Declarations_for_divorces_and_separations
• Generic information on the activity and on the services of the entire Municipality 
• Collection and management of reports or grievances 
• Collection of requests for access to administrative records (including by appointment booked online)
• Collection of signatures for the submission of draft citizens’ initiative laws and referendum proposals (also with free access during office opening hours)
• Delivery of forms requested at the counters and assistance on filling them in
• Collection of invitations to tender
• Collection of communications on felling plants 
• Issue of Ztl permits for funeral services 
• Collection of applications and delivery of badge for people with disabilities 
• Change of number plates of badges for people with disabilities issued by the Municipality of Vicenza (transmitted by email or by letter)
• Insertion and change of number plates of badges for people with disabilities issued by other Municipalities (transmitted by email or by letter)

How to do it

Where and when

Public Relations Office (Urp)

Palazzo Trissino

Stampa